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Press release: The National Patient Experience Survey is now live!

The third National Patient Experience Survey is now underway in all public acute hospitals in Ireland. The survey is a part of the National Care Experience Programme, a joint initiative by the independent health regulator HIQA, the Health Service Executive (HSE) and the Department of Health.

Press release: National Care Experience Programme launched today

Tuesday, 16 April 2019. The new National Care Experience Programme is being launched today. A joint initiative by the Health Information and Quality Authority (HIQA), the Health Service Executive (HSE) and the Department of Health, the purpose of the programme is to develop and implement surveys of Ireland’s health and social care services.

The National Care Experience Programme Strategic Plan (2019-2021) 

The National Care Experience Programme Strategic Plan (2019-2021) has been published. 

The first National Patient Experience Survey Conference

Tuesday, 05 March. The first National Patient Experience Survey Conference took place today in the Hibernia Conference Centre, Dublin Castle.

National Patient Experience Survey achievements 2018

Ennis Hospital, the Mater Misericordiae, Kilcreene Regional Orthopaedic Hospital and Saolta University Hospital Care Group were awarded achievements in patient experience improvements at the National Patient Experience Survey conference 2019.

Launch of the National Care Experience interactive dashboard course

The National Care Experience Programme interactive dashboards digital learning course was launched today at the National Patient Experience Survey Conference in Dublin Castle.

GDPR and the National Patient Experience Survey Programme

Find out how the National Patient Experience Survey complies with GDPR here.

What else should be flagged from the results of the survey?

In this video, patient representative Kay Caball tells us what stood out to her about the results of the survey.

What should be improved in hospital care?

In this video, patient representative Brian Place tells us what stood out to him about the results of the survey.

What stood out about the results of the National Patient Experience Survey 2017?

In this video, Clare Duffy from Family Carers Ireland tells us what stood out to her about the results of the survey.

What is the National Patient Experience Survey?

Our animated video will tell you all you need to know about the National Patient Experience Survey. Watch it here to learn more about this exciting development in Irish healthcare.

How the patient’s voice can improve healthcare

In this video, Brian Place, member of the Saolta Hospital Group patient council, speaks about how the National Patient Experience Survey gives patients the chance to have their voices heard. Watch it here.